Recruit and Retain Top Agents with Better Technology
The best agents expect the best tools, and Ucloser brings your agents a number of benefits:
- Maximum productivity: Your agents are most productive when they’re working with buyers and sellers, not managing paperwork, hunting down contact information or dealing with manual checklists.
- Universal access: Ucloser enables your agents to work productively from any location, any time they want.
- New agent training: Even newly-minted agents can become productive quickly, as Ucloser guides them through your customized work process.
- Consistent transaction process: By standardizing on documentation and milestones, agents can be confident that nothing gets in the way of a successful closing.
- Reduced risk: With a documented process and detailed task lists, mistakes are minimized.
Your top producers will see immediate benefits, with every document available online, and every task, milestone and contact at their fingertips. Your new agents can be up to speed quickly, as Ucloser guides them through the documents and tasks required to complete a transaction. By offering the best productivity tools you help your agents spend more time selling and less time dealing with paperwork and phone calls. Everyone gets to the closing table more quickly.
Turn Office Staff into Transaction Coordinators
With Ucloser your office staff can help increase productivity across your brokerage. Your staff can:
- Collect contact information from prospects, customers and vendors
- Pull transaction data directly from your MLS (extra cost option)
- Upload and share documents from customers and agents
- Track tasks and milestones for everyone associated with a transaction
- Communicate and share information with co-agents, vendors and business partners
- Work on behalf of agents
Ucloser makes it easy for your staff to coordinate work across a large number of transactions. Because Ucloser is customized to match each of your real estate specialties, you get a clear, intuitive process for your business that’s not a one-size-fits-all solution. Your office staff can quickly spot missing documents, overdue tasks or critical communications from customers or vendors. Ucloser helps your staff guide each transaction to a rapid, successful closing.
Monitor Financial Performance Across Your Business
You no longer need dedicated software to monitor and project basic financial information for your business. With Ucloser you can:
- Calculate commissions for agents
- Calculate broker commissions
- Calculate commissions for dual-agency or hybrid transactions
- Monitor advertizing or other expenses
- Estimate future income by agent, by office and company-wide
Accounting packages only manage financial information from the past – often you care most about the future. Ucloser lets you customize financial reporting to provide the intelligence you need to make informed decisions for your business. You can quickly identify risks and opportunities, and use hard data to drive your business instead of intuition.
Maximize Commission Split by Tracking Broker-Generated Leads
Leads are valuable assets – when it’s your advertizing and business development dollars that produce a new lead, you expect to retain a larger share of the commission from a purchase or sale. But, it’s often weeks, months or even years before a lead becomes a customer. Ucloser makes it simple to track contact information for customers throughout the transaction lifecycle:
- Upload existing contacts
- Capture new leads from phone, web or email
- Manage follow ups with prospective customers
- Give warm leads or new customers to specific agents
- Connect a contact to a real estate transaction
- Maintain close communication with customers and vendors during a transaction
- Maintain a long-term customer relationship after the closing
By managing your leads and contacts, Ucloser increases your revenue while providing your customers with a new level of service. You maintain long-term relationships that create repeat business.
Consistently Provide the Best Customer Service
When you buy a book or a sweater online, you can track it every step of the way from the warehouse to your doorstep. When your clients buy or sell a home, shouldn’t they be able to track the progress anytime, from anywhere? Now Ucloser enables you to provide an unmatched level of service to your buyers and sellers. Your customers can:
- Communicate with their agent
- Upload or review documents
- Leave notes for agents or vendors
- Track milestones for their transaction
- Receive update emails from agents, staff or vendors with important data or documents attached
Because Ucloser is completely configurable to match your business process, you decide who can see what information, and who can change it. Your clients can access only the information you specify through a broker-branded portal, or can receive updates from you via email. Your customers can see the latest progress for their transaction, and your agents spend less time on phone calls, voice mails and meetings.
All the important documents and data are stored in a secure central location, along with a record of all communication. Your customers can communicate with lenders, inspectors or other service providers through Ucloser, and all messages are stored as part of a transaction.
Dramatically Reduce Overhead with a Virtual, Paperless Office
In the past, documents were always paper, and agents worked from a desk at your brokerage. Now documents are online, accessible from anywhere, and electronically reviewed and signed. Your agents are most effective working in the field: at a client’s home, in a coffeeshop, or at their home office. By moving toward a paperless, virtual brokerage you can significantly reduce expenses. Ucloser helps you accomplish this:
- Store, share, review and sign documents online
- Manage transaction contacts from a central location
- Enable real-time communication among agents, staff, customers and business partners
- Manage tasks and milestones on a shared platform
- Provide universal access to transactions from any PC, tablet or smartphone
Ucloser makes it easy to run your business without endless meetings or phone calls. You can quickly view the status of each transaction, assess the performance of each agent, and project financial results across your business. And, you can do it all from your office, your home, your smartphone, or even from the beach. Ucloser’s comprehensive feature set makes it simple.
